A) Definition of Tasks

Organisational Integration:

Job title: Project Officer – Knowledge Management

Employment rate (FTE): 100%

Department/ Unit: ENABLE Project

Location/Office: Any sub-district of Khulna/Bagerhat

Report Lines and Engagements:

Position direct reports to

Project Manager/ Head of Program- VIC

Position indirectly reports to

None

Directly Supervises

None

Indirectly Supervises

None

Internal Collaborators

Project Team, Country MEAL Manager, Country Communications Focal, Country Advocacy Focal

External Engagement

Project Partners, Knowledge Networks, Consultants

Budget Authorities

Activity budget monitoring support

Signature Authorities

None

Key Responsibilities:

(The key responsibilities for this role may include the following but are not limited to:)

Goal 1: Knowledge Capture and Documentation

25%

Main Tasks:

• Identify, collect, organize, and maintain project knowledge and learning.
• Document best practices, case studies, lessons learned, and success stories.
• Develop knowledge products and learning materials.
• Maintain knowledge repositories and archives.
• Ensure accessibility and quality of project information.

Goal 2: Monitoring, Learning and Data Management

25%

Main Tasks:

• Support project monitoring, evaluation, and learning processes.
• Manage MEAL systems, dashboards, and reporting databases.
• Support project evaluations and assessments.
• Manage quantitative and qualitative project data.
• Ensure timely availability of reliable information for decision-making.

Goal 3: Capacity Building and Knowledge Sharing

15%

Main Tasks:

• Support staff and partners on knowledge management tools and M&E systems.
• Promote documentation standards and learning practices.
• Strengthen quality data collection and recording processes.
• Facilitate learning and reflection sessions.
• Build capacities on knowledge-sharing practices.

Goal 4: Communication and Dissemination

20%

Main Tasks:

• Disseminate project learning through reports, newsletters, presentations, websites, and social media.
• Support multi-country exchange and partner learning initiatives.
• Coordinate knowledge-sharing events and learning forums.
• Conduct field visits and verification exercises to assess implementation quality.
• Promote visibility of project lessons and achievements.

Goal 5: Quality Assurance and Reporting

15%

Main Tasks:

• Ensure quality, consistency, confidentiality, and accessibility of project documentation.
• Prepare analytical reports, presentations, and management updates.
• Maintain MEL tools, trackers, databases/dashboard, and reporting templates.
• Review quality of project documentation and information products.
• Support timely reporting to project management and donors.

B) Competence Profile

Academic qualifications

Mandatory:

• Bachelor's Degree in Development Studies, Social Sciences, Statistics, Information Management, Communications, MEAL, or related discipline.

Optional:

• Master's Degree in a relevant discipline.

Further training or skills

Mandatory:

• Knowledge Management Systems.
• Monitoring, Evaluation, Accountability and Learning (MEAL).
• Data Management and Analysis.
• Documentation and Reporting.
• Information and Knowledge Sharing Approaches.

Optional:

• Research Methods.
• Digital Learning Systems.
• Data Visualization.
• Knowledge Product Development.

Professional experiences

Mandatory:

• Minimum 4 years of relevant experience in Knowledge Management, MEAL, Reporting, Documentation, Learning, or Information Management.
• Experience managing databases, dashboards, and reporting systems.
• Experience in qualitative and quantitative data management.
• Experience preparing reports, case studies, and knowledge products.

Optional:

• Experience supporting project evaluations.
• Experience working in donor-funded projects.
• Experience with online knowledge management systems.

Leadership competencies

Mandatory:

• Planning and Organizing.
• Problem Solving.
• Attention to Detail.
• Accountability.
• Results Orientation.

Optional:

• Change Management.
• Coaching and Facilitation Skills.

Social competencies

Mandatory:

• Communication Skills.
• Stakeholder Engagement.
• Collaboration and Teamwork.
• Facilitation Skills.
• Relationship Management.

Optional:

• Networking Skills.
• Influencing Skills.
• Conflict Resolution.

Functional Competencies

Mandatory: 

• Knowledge Management.
• Monitoring and Learning.
• Data Management and Analysis.
• Documentation and Reporting.
• Dashboard and Database Management.
• Knowledge Product Development.
• Information Dissemination.

Optional:

• Research and Evaluation.
• Digital Knowledge Management.
• Data Visualization.

Language skills

Mandatory:

• Excellent written and spoken Bangla.
• Good written and spoken English.

IT skills

Mandatory:

• Microsoft Office Suite.
• Microsoft Excel.
• Database Management Tools.
• MEAL Systems and Dashboards.
• Data Collection and Reporting Platforms.

Optional:

• Power BI.
• SharePoint.
• Statistical Software (SPSS, STATA, R).
• Data Visualization Tools.

Social skills

Mandatory:

• Integrity and Accountability.
• Analytical Thinking.
• Attention to Detail.
• Communication Skills.
• Collaboration and Teamwork.
• Learning Orientation.

Optional:

• Presentation Skills.
• Facilitation Skills.
• Coaching and Mentoring.
• Knowledge Sharing Skills.